VedLink MCP · Setup guide
Let Claude run your WhatsApp, Instagram & Facebook
Post reels, check every customer chat and send WhatsApp campaigns, just by chatting with Claude. This guide takes you from zero to your first request.
How it works
Three pieces work together. You set them up once, then you just chat.
Claude
The AI app you chat with
On claude.ai, the desktop app or your phone. ChatGPT works too.
VedLink MCP
The plug between them
A standard way for AI apps to use other tools. You add one link to Claude, once.
VedLink
Your business inbox
Where your WhatsApp, Instagram, Facebook and YouTube are connected.
Example: you type “Post a Diwali reel” in Claude. Claude uses VedLink to publish it on your Instagram.
What you need
Have these ready. Skip anything for a channel you don't use.
A VedLink account
Free to start at app.vedlink-ai.com
A Claude or ChatGPT account
The app you'll chat with
A WhatsApp Business number
The number customers message you on
A Facebook Page
You need to be an admin of it
An Instagram Professional account
Business or Creator, linked to your Facebook Page
- Optional
A YouTube channel
Only for posting videos there
Part 1 of 3
Set up VedLink
Do this at app.vedlink-ai.com. Claude can only use the accounts you connect here.
- 1
Create your VedLink account
Required- Sign up with your email and business name.
- Already have an account? Log in and go to the next step.
- 2
Connect WhatsApp
RequiredGo toYour name (top right)AccountsChannelsWhatsApp
- Click connect. Meta's own window opens.
- Log in with Facebook and pick (or create) your business.
- Add your WhatsApp number and enter the OTP Meta sends.
- Accept the permissions. You're back in VedLink, connected.
Want to keep using the WhatsApp Business app on your phone? Choose the option to keep it. Your chats show in both places.Used for: Chat insights, customers with no reply, WhatsApp marketing
- 3
Connect Instagram and Facebook
RecommendedGo toAccountsChannelsFacebook / Instagram
- Click connect and log in with the Facebook account that manages your Page.
- Pick your Facebook Page.
- Pick the Instagram account linked to that Page.
Instagram not showing? It must be a Professional (Business or Creator) account, linked to your Facebook Page in Meta Business Suite.Used for: Posting reels and images, Instagram and Facebook chats
- 4
Connect YouTube
OptionalGo toAccountsGoogleYouTube
- Sign in with the Google account that owns your channel.
- Pick the channel.
Used for: Posting videos to YouTube
- 5
Fill your Brand Kit
RecommendedGo toapp.vedlink-ai.com/brand-kit
- Upload your logo.
- Add your brand colours and the way you talk to customers.
Used for: Reels and posts that look like your brand
Part 2 of 3
Add VedLink to Claude
This links your AI app to the VedLink account you just set up.
- 1
Open Claude on a computer
- Go to claude.ai or open the Claude desktop app, and sign in.
- Do this on a computer. Afterwards it works in the Claude phone app too.
- 2
Add VedLink as a connector
Go toSettingsConnectorsAdd custom connector
- Name: VedLink
- URL: paste the link below
- Click Add
https://app.vedlink-ai.com/api/mcp - 3
Sign in and allow
- Click Connect next to VedLink. A VedLink page opens.
- Sign in with your VedLink email and password.
- Pick your company, read what Claude can do, click Allow.
- 4
Start a chat
- Open a new chat.
- In the tools menu under the message box, make sure VedLink is switched on.
Part 3 of 3
Start asking
The four things from the video. Copy a prompt, paste it into Claude, and send.
1.Content posting
Claude makes a reel or image with your logo and colours, then posts it to Instagram, Facebook and YouTube at once.
- Prompt
Make a 20-second reel for our Diwali offer with my brand colours and logo. Show me the script first, then post it on Instagram, Facebook and YouTube.
- Prompt
Create a square image post for our weekend sale and post it on Instagram and Facebook.
Needs: Instagram, Facebook or YouTube connected · Brand Kit
2.Chat insights
Exact chat counts for every channel, and what customers ask, like and complain about over the last year.
- Prompt
How many chats came in today? Split it by WhatsApp, Instagram, Facebook, website and email.
- Prompt
Read our chats from the last 12 months. What do customers ask most, what do they like, and where do they get upset?
Needs: Any channel connected
3.Customers with no reply
Every customer still waiting for an answer, oldest first, so no sale slips away to a competitor.
- Prompt
Which customers haven't got a reply yet? Show the oldest first, with their last message.
- Prompt
Who has been waiting since yesterday, and which of them look ready to buy?
Needs: Any channel connected
4.WhatsApp marketing
Claude writes the template, you approve it, then it sends to your Excel list and reports how many got and read it.
- Prompt
Create a WhatsApp template for our Diwali offer with an image and a 'Shop now' button. Show me the preview first.
- Prompt
Send the 'diwali_offer' template to every contact in this Excel file. Show me the summary before sending.
- Prompt
How did yesterday's campaign do? Delivered, read and failed.
Needs: WhatsApp connected
You stay in control
Anything that reaches a customer waits for your yes.
- You ask
- Claude shows a preview
- You say yes
- VedLink sends
- You approve every send
- WhatsApp messages and templates go out only after you approve the preview.
- Chats are read-only
- Last 12 months. Claude can't reply to or delete them.
- Numbers are masked
- Customer phone numbers and emails in chats are hidden from the AI.
- Disconnect anytime
- In VedLink, open API Keys and delete the key named after the AI app.
Questions
Stuck anywhere?
Message us on WhatsApp and we'll help you set it up.